4,725 Driveways Plowed, 2 Missed: Why We Publish Our Miss Count

One of 4,725. The two we missed are the ones we talk about.

What you need to know

4,725 visits. 2 missed.

• A miss is a driveway that qualified and did not get plowed within the window. We count them and we publish them.
• The number is not zero and we are not going to pretend it is. Two misses out of 4,725 is the real record.
• Every plow company has a miss count. Most of them do not know it, and none of them will tell you.
• Ask for it before you sign anywhere. If they cannot answer, that is your answer.

Kaedyn Jennings Owner, Snip&Clip Alaska. Residential snow plowing in Palmer, Wasilla, the Butte and Anchorage.

Every plow company in the Valley will tell you they are reliable. We would rather show you the number. Here is what it means, why we track it, and why it is not zero.

What counts as a miss

A miss is simple. The trigger tripped at your address, your driveway was on the route, and it did not get plowed within the window. That is it. A car parked across the driveway that we plowed around does not count as a miss on us, but a driveway we did not reach because of a truck problem or a routing mistake does. We count the ones that are our fault.

Across every visit we have logged, that is 2 out of 4,725.

Why we do not say zero

Because it would be a lie, and because a company that claims zero is a company that is not counting. Trucks break. An operator misreads a stake in a whiteout. A new customer's address is entered wrong. These things happen to everybody who plows snow for a living. The difference is whether you know it happened, whether you fix it that night, and whether you change something so it does not happen again.

If we ever miss you, here is what you should expect from us. You hear from us before you have to call, a truck comes the same day, and something about that route changes so it does not happen twice.

Storm night. Most nights it goes exactly like this.

How the number stays low

Routes are built, not improvisedEvery truck runs a loop it can finish before morning. Overloaded routes are where misses come from, so we close neighborhoods at capacity.

The trigger is automaticNobody has to remember to call. If it qualifies, it is on the list.

StakingThe operator can find your driveway at 3 AM. Unstaked driveways are the ones that get half passes.

Texts both waysYou know when we are coming. If something looks wrong in the morning, you know exactly what happened and can tell us.

Ask everybody for theirs

When you are getting quotes this fall, ask each company one question. How many driveways have you missed? A real operation knows. If the answer is a shrug, or "none," or a story about how they are different, you have learned what you need to know.

Ours is 2 out of 4,725, and we will keep publishing it.

Done overnight. That is what 4,723 of them looked like.

Quick answers

What happens if you miss my driveway?

You hear from us first, a truck comes the same day, and we fix whatever caused it on the route.

Does a berm count as a miss?

No. The berm comes from the street plow after we have cleared you. On Pro Unlimited we come back for it on heavy storms.

Does a car in the driveway count as a miss?

Not on us. The operator plows what he can reach. That is what the on the way text is for.

Where does the 4,725 number come from?

Every completed plow visit we have logged across Palmer, Wasilla, the Butte and Anchorage, straight out of our routing system.

2026 to 2027 season

Hold us to the number.
Lock in your driveway.

Billing starts October 1. Once a neighborhood is at capacity it closes and late signups go on a waitlist.

Get my snow plowing quoteOr call or text (907) 215 7012